5 years ago I read a lot of these reviews and actually watched them build a nearby neighbors patio. Got a quote and was shocked at the cost. Please don't stop reading just yet. I'll sum it up... I decided to out source different contractors and do it piece by piece. What a mistake! It took three times just to get concrete right. Well so we thought. I reached out to contractors for help and got estimates. Then I remembered Bobby and Zack. We had saved up by this time and knew what they quoted 5yrs back. Guess what concrete still wasn't right. Now I'm out $$$$$ but Bobby still took on the project. Moral of story.... You get what you pay for. Our patio is awesome and Bobby runs a tight ship with his crew. Call them if you want quality!!!!
Austin Craven is fantastic to work with and his design work is absolutely awesome! The construction phase went extremely smooth, Austin kept us updated on everything that was happening to include the few short weather delays that we had. The final product is perfect and beyond anything we could have imagined.
Austin Cravens is a customer service professional. Austin was able to convert our perception to an unbelievable beautiful backyard reality. Our friends and neighbors, who have seen the before and after, have nothing but outstanding compliments. I highly recommend Austin and his team.
I am extremely happy with the way our new covered patio turned out. Austin was great at helping us design the patio, the placement of the fireplace, the position of the grill and refrigerator in their software. The end result looks exactly like what Austin helped us design. Austin was great at communicating each step of the process. We found the crews to be very professional and competent. I would use BBL again and recommend them to anyone.
Austin had brought our vision of a picture perfect patio to life. We could not imagine that it would turn out the way it did. Austin himself was a consummate professional throughout the entire process. He always listened very carefully to our concerns and addressed them immediately to our satisfaction without any push back. Austin is one of the distinct few individuals in the industry who understand the value/importance of customer service. I highly recommend BBL for your patio renovations.